Read this and enjoy your holiday!
Check-in and check-out
Rooms are available from 2 p.m. on the day of arrival and must be vacated by 11 a.m. on the day of departure. You can use the swimming pools before checking in and after checking out. Pease leave your luggage at reception and make use of the swimming pool changing rooms. Late check out by request for €60.00.
The overnight stay with breakfast, half board, and full board all include breakfast and meals (according to the respective offer) in the hotel restaurant. A stay includes use of the fitness studio and participation in various activities and evening events during the stay.
The use of the swimming pools and Neró Spa is charged separately: swimming pools and spa kit cost €39.00 for one time per person. Access to the waterway of Neró Spa for two hours costs €20.00 per person. The exclusive price is our all-inclusive price (without drinks). It includes a visit to both restaurants, use of the swimming pools, and unlimited access to Acque Neró Spa.
The city of Montegrotto Terme has a local tax of €2.00 per day per person for a maximum of 7 nights. Residents, children under thirteen years old, and people with disabilities are excluded from this.
Opening hours – restaurants
Breakfast is served on the hotel veranda from 7.30 to 10 a.m. Hotel restaurant: lunch at 1 p.m. and dinner at 8 p.m. La Piazzetta, poolside restaurant: lunch from 12.30 to 2.30 p.m. and dinner from 7.30 to 9.30 p.m. The meals included in half-board and full-board stays are served in the hotel restaurant.
Please enter the dining room of the hotel in the appropriate clothing. In the evening, men are asked to wear long trousers. Please do not wear flip-flops or sportswear. Special care should be taken with choice of clothing in the evenings when events are organised. At the pool restaurant, La Piazzetta, you can eat comfortably in your bathrobe.
The swimming pools and bar service are open from 9.30 a.m. to midnight. It is compulsory to wear a swimming cap and take a shower before entering the thermal pools.
Pets are most certainly welcome. We charge €15.00 per animal per night.
Reservations of 1 to 5 nights can be cancelled free of charge up to 3 days before the planned arrival. In case of late cancellations, we will charge the value of one night.
For reservations over 6 nights cancelled 3 days before arrival, we charge the value of one night. In case of late cancellation, an invoice will be issued for 30% of the value of the stay.
Our resort is recognised by the following institutions: